Case Studies

Client Profile

Townsville City Council is responsible for directing and controlling the city’s business affairs, performance of services and facilities, and overseeing allocation of the city’s finances and resources. Additionally, the Mayor and Townsville City Council is tasked with ensuring the smooth running of the city and to ensure the social, economic, environmental and cultural wellbeing of the community, in accordance with the Local Government Act 2009 and Council’s Corporate Plan.

The Challenge

The legacy EDR system for the total protection of users was overly reliant on system resources which slowed down devices and user workloads. The software was expensive compared to other EDR programs in the market, had limited customer support, and support was sometimes non-responsive.

Solution

This solution offers Council the capacity to remedy the impact of many forms of cyber- attack, and ability to mitigate the effects before getting systems back online. Users benefit from immunity from future attacks while detecting threats in advance. The Sentinel One XDR solution protects Council with the capability of enhanced detection and response that secures Council assets and devices. MDR Vigilance service powered by AI, detects and automates responses to threats with minimal human expertise 24*7.